Privacy Policy

1. Scope of this Privacy Policy

This Privacy Policy applies to all information collected by us through our Website, related online services, and any other interactions you may have with Lavinia Properties. It does not apply to third-party websites, services, or applications, even if they are accessible through links on our Website.

2. Information We Collect

2.1 Personal Information

We may collect and process personal information that you voluntarily provide to us when you:

• Fill out a contact form
• Request information or services
• Sign up for newsletters or updates
• Communicate with us via email or other channels

The types of personal information we may collect include:

• Name
• Email address
• Telephone number
• Postal address
• Other information you choose to share

2.2 Automatically Collected Information

When you visit our Website, we may collect certain information automatically, such as:

• IP address
• Browser type and version
• Operating system
• Referring URL
• Pages viewed, links clicked, and other browsing actions
• Device identifiers (depending on your device and browser settings)

We use cookies and similar tracking technologies (e.g., web beacons) to collect and store this information. This helps us understand user preferences, diagnose technical issues, and provide a more efficient user experience.

3. How We Use Your Information

We may use the personal information we collect for the following purposes:

• Service Delivery: To provide and maintain our services, respond to your inquiries, and fulfill any requests you make.
• Communication: To send you updates, newsletters, or other information about our services, or notify you about changes to our Website or Privacy Policy.
• Marketing and Promotions: With your consent (where required by law), to provide you with information about promotions, special offers, or other opportunities we think may be of interest to you.
• Analytics and Improvement: To analyze Website usage, improve our content, and enhance user experience.
• Legal Compliance and Enforcement: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests. Additionally, to detect, prevent, or address potential violations of our policies or contractual arrangements.

4. Legal Bases for Processing (GDPR and Other Relevant Laws)

Where applicable laws require us to justify our processing of your personal information under a legal basis, we typically rely on one or more of the following:

• Consent: When you have given us clear consent for processing your personal information for specific purposes.
• Contractual Necessity: When processing is necessary to provide our services or fulfill our contractual obligations to you.
• Legal Obligations: When processing is required to comply with the law.
• Legitimate Interests: When processing is in our legitimate business interests and does not override your data protection rights.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to:

• Recognize new or returning visitors
• Remember user preferences
• Analyze Website performance and usage
• Deliver personalized content

You can manage or disable cookies in your browser settings; however, certain features of our Website might not function correctly if you do so.

6. How We Share Your Information

We will not sell or rent your personal information. However, we may share your personal information with:

• Service Providers: Trusted third-party service providers who assist us with operating our Website, conducting business, or serving our users. They have access to your personal data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to another entity as part of that transaction.
• Legal Compliance: To comply with legal or regulatory requirements, respond to law enforcement requests, or protect our rights, property, or safety.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law or to protect our legal interests. When your personal data is no longer required, we will securely delete or anonymize it.

8. Data Security

We implement and maintain appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.

9. Your Rights and Choices

Depending on applicable data protection laws, you may have some or all of the following rights with respect to your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request that we correct any inaccuracies in your personal data.
• Right to Erasure (“Right to be Forgotten”): Request that we delete your personal data under certain circumstances.
• Right to Restrict Processing: Request that we restrict the processing of your personal data, under certain circumstances.
• Right to Data Portability: Receive your personal data in a commonly used format so you can transfer it to another controller.
• Right to Object: Object to the processing of your personal data, under certain circumstances.
• Right to Withdraw Consent: Where we rely on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us using the information in the “Contact Us” section below. We may request specific information from you to help us confirm your identity before processing your request.

10. Children’s Privacy

Our Website is not directed toward individuals under the age of majority (often 18 years or older, depending on jurisdiction). We do not knowingly collect personal information from minors. If you believe we have inadvertently collected personal information from a minor, please contact us, and we will promptly take steps to delete it.

11. International Data Transfers

If you are located in the European Economic Area (EEA) or another jurisdiction with laws governing data collection and use, please note that we may transfer your personal data to countries outside the EEA or your home jurisdiction. When we do so, we ensure adequate safeguards are in place to protect your data in accordance with applicable data protection laws.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any updates will be posted on our Website, and the “Last Updated” date at the top of this Privacy Policy will indicate when the latest changes were made. We encourage you to review this page periodically for the latest information on our privacy practices.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us using the contact information below:

• Email us: contact@laviniaproperties.ae
• Call us: +971 45 761 480

We will take reasonable steps to promptly address your inquiries.